EN
ZHInvestigating customer complaints of allergic reactions
Thursday 29th October 2026
Allergic reactions caused by consumer products can be very distressing to the affected individual, and can severely damage brand reputations. Investigating reported reactions effectively is essential in resolving customer complaints and minimising the risk of future incidents.
Join our online webinar on 29th October 2026 to discuss how to effectively manage customer complaints of allergic reactions from clothing, footwear and furnishings. This session is open to members and non-members.
Presented by Lucy Cove
SATRA chemical compliance technologist Lucy Cove will provide an overview of the common causes of allergic reactions in consumer products, and offer practical suggestions for carrying out investigations into reported incidents.
Thursday 29th October 2026 GMT 10:00 (live)
Thursday 29th October 2026 GMT 16:00 (recorded)
Details
